Tracktronics Technologies Electronic Parts DistributorTracktronics Technologies

 

FAQ

(Frequently asked questions)

 How to order    Return Policy
 Payment Methods    Limitation & Liability
 Shipping    Privacy Statement
         
¨ Why are sales completed through Tracktronics eBay! Store
  We have been selling through eBay since 2001, and have found that by using eBay's platform we can concentrate better on our customers, and provide a more secure environment for the customer.  

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Why do you charge for shipping?
   
  As of July 2010 we offer free shipping to continental USA on most items. And Free worldwide shipping when the customer reaches a set amount. The set amount may change at times do to sales and promotions. Free shipping services is provided through USPS First Class Mail. There are some items that we can not offer free shipping on, and that will be noted on the listings.  

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Are the items new?
  Everything we sell on Tracktronics Technologies is NEW, and/or NEW Old Stock, unless otherwise described.  

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Have the electronic parts being tested?
  All our parts are new directly from the manufacturer. We do not re-test each part to see if it works. They are NEW. Some of the parts come in factory sealed packs, and therefore we do not open them for retesting.  

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What happens if I buy a part and is faulty?
  Rare!,  but it happens. Email us or call us, and let us know the problem. Return the merchandize, and we will replace or refund your money.  
¨ Why do you accept PayPal Only?
  It was a hard decision to go for PayPal only. We felt that it was the best option to be fair to all. For the international buyers we have always required payments through PayPal only. We’ve decided that its best for accounting purposes and make it the same for everyone else.    
¨ Why do you ship through US Postal Services only?
  We have found that USPS has provided a more cost effective method, and service has being reliable. We can also ship through UPS if customers prefer.  
¨ What about return buyers?
  Return buyers are special to us. We want to maintain our relations with you, and therefore there are added benefits for such group. We’ll contact these customers first for upcoming liquidation sales, and other opportunities, as long as the customers register to our monthly newsletter through ebay.  
¨ Is your warehouse open to the public?
We are no longer open to the public, we sell through eBay and to our own established customers.


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Albuquerque, NM USA

Maintained by: Tracktronics Technologies

Phone: 505-620-2979

Copyright: Tracktronics Technologies, 1996-2018

eMail: info@tracktronics.com

Last Revised: 08/10/10